Be Impeccable with Your Word

By Samantha Parrish-


My husband and I met in the restaurant industry over 15 years ago.  In fact, we worked for the same restaurant company for almost 8 years before I then came to work at the Ranch.  That experience was very grueling; long hours, late nights, attention to guest satisfaction and occasional angry staff.  Middle management at its finest.


My father always expressed how important it was to be clear and concise with my words but it wasn’t until I lived it that I fully understood.  Let me be clear, I learned most by failure.  It turns out if you say the wrong thing to someone about their dinner they are not too happy!  At one point I managed upwards of 60 – 100 servers and support staff, all from different backgrounds, needs and unique personalities.  Also, this team was front line for the guests – it was important to remember that when managing them, they had to go in front of people and be pleasant.  I treated every situation with its own special approach…  I learned to be intentional with my words and to speak with Grace while being clear with what I wanted so there was no confusion.


These years in management made a big impression on my husband and me.  We want our kids to be able to be understood, even at 7 and 5 they order their own meals (after we’ve selected the meal).  If they have to sell something for school, they go door to door and do it.  Don’t be surprised if over the summer you hear a sweet voice answer the phone when you call the Ranch!   All of this is with the intention of getting comfortable speaking to others, looking them in the eye and making sure you are being understood.


Being able to be understood is a priceless ability.  You may not be able to do a lot of things but if you can look someone in the eye and get your point across, you will be in much better shape.  Often we try to push off the burden of being understood on the other party, “they don’t get what I’m saying”.  While that may be true, you can only control what you are saying.  It is up to you to make sure it is correctly interpreted.


We cannot take back the words that we say.  It is important to speak with conviction, integrity, and love.  It is a struggle- something I work on daily when my patience is wearing thin.  I have learned if you aren’t sure how you feel in a situation, sometimes the best answer is to say nothing until you do.


If you have an issue with a teacher or a coach, go and speak to them directly.  Make notes beforehand and don’t leave without an action item or next step.  So often we stay very passive, unsure about why something is happening, so we sit back and think about worst-case scenarios.  Most of the time an honest conversation will go a long way and you will be better off for it.  Remember, you have to make sure you are heard, understood and that you understand- no one can do that for you.  I will be exploring the other 3 agreements in the coming weeks- Don’t Take Anything Personally, Don’t Make Assumptions and Always Do Your Best.  Please let me know if you are able to put any of them to use this season!


– – – – – – – – – – – –


At the Texas Baseball Ranch®, we believe every young athlete can be more tomorrow than he is today but we don’t mince words.  We make it clear that it takes commitment and hard work.  Like our motto says, The Ranch is “A Place Where You Can Dream as Big as Your Work Ethic Will Allow.”

We’d love to have you join us this summer and experience it for yourself.  Come for 3 days or stay for several weeks…

Our 2018 Summer Elite Pitchers’ Boot Camp dates have been set.
Learn more about these exciting, information packed 3-Day events at


 If you’d like to spend more time with us this summer, check out our Extended Stay Summer Intensive Program.

Summer Program “Early Bird” Savings end April 30th!

Previous post:

Next post: